Selection Systems

The basis for all phases of Talent Management is a clear and accurate set of job specifications. Navient provides job specifications that drive and align employee performance in each phase of the employee life cycle. Navient believes that fully understanding job specifications requires looking at the job from multiple perspectives. Interviews and survey tools are used to gather information from multiple sources such as incumbents, managers, direct reports, and pre-existing documentation. Resulting job specifications are then validated using the same information sources.

Competency Models – Built to client specifications, typical elements include:

• Competency label and definition
• Level of competency required
• Relative importance compared to other competency requirements
• Descriptions of the primary behaviors that anchor the competency

Job Profiles – Built to client specifications, typical elements include:

• Purpose, scope, and impact of the job
• Complete description of primary responsibilities
• Reporting relationships
• Required knowledge, skills, abilities and experience

Custom Selection System Design

Navient’s expert industrial/organizational psychologists can develop powerful and unique selection solutions that are designed around the requirements of your key positions. We put together the right blend of assessment techniques to ensure proper coverage of competency requirements and provide reliable measurements of candidate qualifications.

Selection solutions are matched to the type of job being filled. Regardless of whether highly streamlined approaches are required or multiple assessment steps are needed, Navient effectively uses technology and automation to provide solutions that are both efficient as well as effective. We also look at selection system design from the perspective of job candidates to ensure positive reactions to the selection process. All our selection solutions are developed and validated in accordance with professional standards.

Navient provides professional design services in the following selection areas:

• Candidate pre-screening
• Testing
• Custom interview guide development
• Interviewer training
• Web-based simulations

Implement powerful and legally defensible testing programs. Mitigate any potential legal risks by using Navient's expert testing consultation and validation services. Navient can help you develop a legally defensible testing program in accordance with professional standards including The Uniform Guidelines on Employee Selection Procedures (1978), SIOP's Principles for the Validation and Use of Personnel Selection Procedures (1987), and the Standards for Educational and Psychological Testing (1999). Navient provides the following testing services:

• Test reviews and recommendations
• Criterion development
• Concurrent validation statistical analyses
• Test utility statistical analyses

Technical reports are provided in conjunction with Navient testing services.