Applications> Online Interview Training
Online Interview Training
The employment interview has been extensively researched for over 85 years producing clear conclusions about how to optimize it's effectiveness. Some of these conclusions focus on improving the content and job relatedness of the interview while others focus on improving the interview process. While every organization uses the interview process in their hiring practices, very few are investing the time to optimize their results.
Navient helps to increase the effectiveness and impact of the entire interview process by providing software that generates comprehensive, competency based interview guides customized for each job profiled. The interview guides developed using our FoundationsNavigator™ software application, provide the basis for a comprehensive analysis of candidates and a fair, unbiased side-by-side comparison of all the interviewed candidates leading to effective and legally defensible hiring decisions.
Extensive psychological research studies have demonstrated conclusively that structured interviews are more valid and productive than traditional, unstructured interviews. However, the most well designed interview guide is only as good as the interviewer using it. For that reason, Navient also offers an Interviewer Training module that supports remote online interview training and certification of interviewers enabling consistent and objective interviewing practices.
Navient’s Online Interview Training is a comprehensive set of five self-paced modules filled with engaging and interactive exercises. It is based upon years of research on interviewing best practices and is ideally designed for both remote and local training. In provides for on-line Q & A of Interview trainers. At the end of each module there is a skill mastery assessment that results in a certification of proficiency that can be logged in and tracked in the Navient system.
Online Interview Training Modules Overview:
- Using Structured Online Interview Guides
- Resume Clarifications and Verifications
- Planning Competency Coverage
- Note-Taking
- Generating Summary Ratings
- Asking Effective Questions
- Understanding and Using Competencies
- Pre-planned Questions
- Follow-up Questions
- Asking Difficult or Sensitive Questions
- Tips for Asking Effective Questions
- Managing the Interview
- How to Allocate Time in the Interview
- How to Maintain Control
- Pacing the Interview
- Evaluating Candidate Responses
- Common Rating Errors
- Listening for Critical Information
- Evaluating Response Components
- Assigning Ratings
- Interviewing and the Law
- Interviewing Americans with Disabilities
- Ensuring Fairness
- Summary of Do's and Don'ts
Advantages of using Navient Interview Guides and Online Interview Training
- Establishes a consistent, and highly coordinated interview methodology across all interviewers and interview cycles
- Improves the accuracy and relevance of candidate evaluations
- Reduces the risk and legal exposure of inappropriate interviewer conduct or unfair interviewing practices
- Accelerates selection decisions with clear, objective evaluations,
- Documents the overall hiring process to meet selection compliance requirements
- Expert Consulting Services to accelerate or assist implementation
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