Solutions > Call Center Managers
College Recruiting Solutions
College recruiters face unique challenges that are different than those confronting most recruiting professionals. College recruiting is often compressed into a relatively short campus recruiting season, during which recruiters must attract, screen, interview, select and make job offers. Additionally, the college recruiter needs to operate within the context and restrictions of each campus.
In order build a long term branding strategy and to gain access to the next generation of employees in an increasingly talent constrained marketplace, the most successful college recruiters try to build a network of relationships on each campus. Unfortunately this strategy is labor intensive and often results in reducing the company’s focus to a few select schools. Navient’s unique Hiring Management Solutions allow college recruiters to leverage technology while continuing to build a network of relationships with key constituencies on campus.
Navient’s IM Recruiter instant messaging technology gives organizations the opportunity to communicate with and screen potential graduates on any campus, while disclosing information about their culture, values, working environment and long term career opportunities. IM Recruiter allows organizations to target their in-person marketing and relationship building activities on a few campuses, while still casting a wide net for the best and most diverse candidates across the country.
Organizations looking for innovative technology to help address these critical recruiting needs can now take advantage of Navient’s IM Recruiter, a patent pending revolutionary new recruiting tool that uses instant messaging technology to attract the new graduate or the passive job seeker.
IM Recruiter delivers a solution that will:
- Broaden qualified talent pools for available positions
- Reduce on-campus recruitment costs
- Strengthen the employment brand
- Reduce cycle times for hiring top talent
- Improve quality of hire
The IM Recruiter offers an exciting variety of enticing features for recruiting college graduates:
- Ubiquitous web presence that reinforces organization’s branding messages
- Engaging and confidential interactive discussions with potential candidates
- Reliable and accurate candidate self-assessments
- Expedited application and candidate evaluation process
- Automated Job Agent initiated interactions
The effectiveness of any hiring process depends on the quality of the screening and selection tools. Navient's HiringNavigator defines and executes a multi-hurdle approach to help employers increase the effectiveness of their hiring processes. This approach begins with defining the "Success Profile" of high performers and ends with structured behavioral-based in-person interviews, candidates ranking and tracking.
Navient assists call centers in quickly implementing an effective, high-impact recruiting and selection strategy together with an integrated online hiring management system. Full consulting support provided by experienced I/O psychologists is available.

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