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Services

Navient's Customer Services organization provides comprehensive customization, implementation and product support for the Navient Hiring Management Applications Suite.

Navient's Customization & Implementation Services

When deploying enterprise solutions, you need an experienced, dedicated partner you can rely on. Navient's Customer Services team has the expertise, technical knowledge, and enterprise implementation experience to ensure that your employee relationship management solutions are tailored to your specific HR business processes, and continue to operate smoothly.

Navient services engagement range from short-term knowledge transfer and training efforts, to strategic IT projects, to on-going support and administration. But our goal is always the same, to facilitate the success of our clients' businesses.

Navient's Customer Support Center

Support Hotline:        (617) 786-7500
Hours of Operation:   8:00am to 6:00pm (ET), Monday through Friday
Support Online:          support@navientcorp.com

Navient's standard support service operates from 8:00am to 6:00pm (ET), Monday through Friday. Outside these hours, please contact us online.

All inquiries receive an acknowledgement and are assigned an Incident Reference Number for tracking status.



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