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Services > Customer Support

Navient's Customer Support Center

Support Hotline:        301 254-8282
Hours of Operation:   8:00am to 6:00pm (ET), Monday through Friday
Support Online:          support@navientcorp.com

Navient's standard support service operates from 8:00am to 6:00pm (ET), Monday through Friday. Outside these hours, please contact us online.

All inquiries receive an acknowledgement and are assigned an Incident Reference Number for tracking status.



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